Service Request

Parts on the backlit stage of a Fowler Baty Venture FV flash vision system

Our service team is comprised of extensively trained and tested technicians in all aspects of on-site and in-house laboratory services, including equipment installation, preventative maintenance, calibration and repair, training & education and technical support. 

Get started

Service request

Step 1 of 7

Get a repair/service request started

(Most requests get an answer within one business day)

If you have multiple systems for a service request, please make one request per system so we can route and schedule them accordingly

Please enter your first name.

Please enter your last name.

Please enter a valid email address.

Please tell us which company this is for.

10-digit US or Canadian number, extension optional. Outside North America, start with +.

Please enter a 10-digit phone number, e.g. (312) 847-1928 x204.

Required

What do you need help with?

Check everything that applies

0 selected

Please tell us what you need.

Does the work need to happen on-site?

Bench gages and handtools are usually quicker to ship to one of our labs. Larger systems are serviced where they sit. Not sure? Pick the last option and we'll advise.

Which lab is closer to you?

Which equipment is this request for?

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Please tell us what the equipment is.

Do you have a service contract with Fowler?

If you're covered, this goes straight to your service contract team. Not sure? Choose no and we'll check for you.

Please enter your contract number.

Tell us about each unit.

Serial number, what's going wrong, and any photos. The ID plate photo alone often saves us both time

Applies to every unit in this request.

Please tell us where the equipment is located.

Does this look right?

Check it over and send. We'll also confirm by email.